Policies

As a responsible public limited company, Thrive Renewables adheres to a number of fundamental policies and approaches. These are founded around legal duties, the values and ethos inherent in the Thrive Renewables brand and good practice. Key policies are described on this page, with links to full policy descriptions where appropriate.

Health and safety

Thrive Renewables is committed to attaining and maintaining high standards of health and safety management. The health and safety of our employees and everyone else affected by our activities is fundamental to the success of our business. How we achieve this is set out in our health and safety policy document which is available on request.

Data protection

The data we collect in the course of our business operations will be handled securely and in accordance with relevant regulations. Details of the arrangements which exist for protection of data is set out in our privacy statement.

Web site privacy and cookies

In the course of dealing with us through our web site or other channels you may be asked to provide certain information such as name and contact details or cookies (files collected from your computer by our web site). The reasons we collect this information and how it is controlled is set out in our privacy statement , website terms of use and cookie statement.

Complaints

We aim to provide quality information and services at all times but appreciate that sometimes we may not do as well as we'd like and fall short of your expectations. If you do have cause to complain we will take your comments seriously and follow them up appropriately. How we will deal with these rare events is set out in our complaints procedure.